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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sans 42nd

June 17, 2026

5  out of  5
rating by sans 42nd
"The service has been very accommodating and great on providing answers for any questions that I might have."
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Bill Rinaldi

June 16, 2026

5  out of  5
rating by Bill Rinaldi
"Great customer service"
We responded:
"Thanks for the review appreciate your business."
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shantel marks

June 11, 2026

5  out of  5
rating by shantel marks
"Best insurance agent, always helpful and friendly."
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Angela Stewart

June 10, 2026

5  out of  5
rating by Angela Stewart
"Very professional quick and fast, and I was left feeling served"
We responded:
"We appreciate your review, Angela. We are so happy that you had such a wonderful experience with State Farm Agent Steven Gardner’s Team here in Matteson ! "
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Mona Spears

June 8, 2026

1  out of  5
rating by Mona Spears
"I spoke with a CK/Brittany for a quote and these people were extremely rude and I even called back not only did they hang up once but twice. This does not display the reputation of State Farm insurance at all. Fair warning, who would want to ensure a policy for their home or car with a bunch like this. Enter at your own risk."
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Angela Stewart

June 3, 2026

5  out of  5
rating by Angela Stewart
"They had a very personal touch and I left feeling very served"
We responded:
"Thank you for the fantastic review, Angela! We are always here to help with your insurance needs here in Matteson . "
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steven johnson

June 3, 2026

5  out of  5
rating by steven johnson
"I was with my old insurance company for 16 years. I got a home and auto quote from Steven Gardner, the rates very competitive. So I called around shopping other companies to check rates and State Farm had the best rates. I've had nothing but great experience working with everyone in the office anytime. I have a question. No matter who answers the phone."
We responded:
"Thanks so much I'm glad we could help!"
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Paul Johnson

June 2, 2026

5  out of  5
rating by Paul Johnson
"Excellent customer service ,clear and understandable outline of your policy 👏."
We responded:
"Thanks for the review we appreciate your business"
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Lynette Polk

June 2, 2026

5  out of  5
rating by Lynette Polk
"I greatly appreciate the service that they provide to me , they are always professional & very helpful & able to answer any questions that I need knowledge on. Thanks State Farm."
We responded:
"Thanks for the review we appreciate your business."
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LIsa Hutcherson

June 1, 2026

5  out of  5
rating by LIsa Hutcherson
"Fantastic customer service from the time I enrolled to any questions I’ve had. The responsiveness is timely and I have always received a live person."
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Kimberly Taylor

May 27, 2026

5  out of  5
rating by Kimberly Taylor
"Excellent customer service. Very helpful staff."
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Hannah Claesgens

May 22, 2026

5  out of  5
rating by Hannah Claesgens
"Incredibly friendly staff. Quick and easy set up."
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Angela Young

May 22, 2026

5  out of  5
rating by Angela Young
"“I had an excellent experience with Steve Gardner’s State Farm Insurance Office. The customer service was outstanding — everyone was friendly, knowledgeable, and quick to help with any questions I had. Steve made the entire process smooth and easy to understand. I was also very impressed with the affordable pricing and great coverage options. It’s hard to find both great service and a nice price, but they definitely deliver both. Highly recommend!”"
We responded:
"Thanks we appreciate the review glad we could save you money."
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Patricia Elston

May 15, 2026

5  out of  5
rating by Patricia Elston
"Excellent and very professional"
We responded:
"Thanks for the review we appreciate your business."
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Corey Barnes

May 14, 2026

5  out of  5
rating by Corey Barnes
"Greatest"
We responded:
"Thanks for your business."
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Tiffany Lopez

May 13, 2026

5  out of  5
rating by Tiffany Lopez
"I had the pleasure of doing business with CK Gonzalez today, CK was very helpful and very informative. He gave me GREAT rates with great coverage! He took his time to answer all of my questions. He also let me know I can call him at any time for help and I loved that! With my current company it’s hard to get in contact with someone and it’s always someone different. Having a direct contact really eases my concerns. Thank you, CK for making the switch over so easy!"
We responded:
"Glad we could save you money we appreciate your business. Ck is a great office manager always there to help."
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Virginia Douglas

May 12, 2026

5  out of  5
rating by Virginia Douglas
"Cacique Gonzalez has always been super helpful & very informative. He always check in with me to make sure I have all the coverage in need without hurting my wallet."
We responded:
"Ck is a great office manager we appreciate your business. "
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Sammy Dorsey

May 12, 2026

5  out of  5
rating by Sammy Dorsey
"Great service and employee friendly experience staff"
We responded:
"Thanks for the review we appreciate your business "
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j c

May 12, 2026

5  out of  5
rating by j c
"5 stars on Steven Gardner & CK offering great customer service. However, State Farm the insurance company continues to increase rates even though we never had any claims filed."
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Parnell Boyd

May 6, 2026

5  out of  5
rating by Parnell Boyd
"Great co.will return a customer call in timely matter"
We responded:
"Thanks for the review appreciate your business."
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Mark Benson

May 6, 2026

5  out of  5
rating by Mark Benson
"Always helps when have question about insurance"
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Will Bradford

May 6, 2026

5  out of  5
rating by Will Bradford
"Great service Great people to know to do business with go state farm"
We responded:
"Thanks for the review appreciate your business."
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savon keys

May 1, 2026

5  out of  5
rating by savon keys
"Steve Gardner State Farm is phenomenal. Prompt and informative customer service. CK an agent is always helpful anytime I have questions or concerns."
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Dallas Kelsey

April 29, 2026

5  out of  5
rating by Dallas Kelsey
"Fantastic experience with the State Farm agent today. I was able to save a substantial amount by switching. I highly recommend checking them out!!"
We responded:
"Glad we could save you money we appreciate your business. "
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Bernice Jarrett

April 24, 2026

5  out of  5
rating by Bernice Jarrett
"The agent was helpful and explained the coverage of my insurance and the benefits as well"